Privacy policy.
Yacht Syndication Australia Pty Ltd is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern the way in which we collect, use, disclose, store, secure, and dispose of your personal information.
A copy of the Australian Privacy Principles can be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal information is information or an opinion that identifies an individual. Examples of personal information we may collect include names, addresses, email addresses, and phone numbers.
This information is obtained in a variety of ways, including booking enquiries, emails, phone calls, and through third parties. Please note we cannot guarantee the practices or policies of authorised third parties linked to our services.
We collect your personal information for the primary purpose of providing our services, responding to enquiries, and communicating with clients. We may also use your personal information for related secondary purposes where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
Sensitive Information
Sensitive information is defined in the Privacy Act to include details about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of associations, criminal record, or health information.
Sensitive information will only be used by us:
For the primary purpose for which it was obtained
For a directly related secondary purpose
With your consent
Where required or authorised by law
Third Parties
Where practicable, we will collect personal information directly from you. However, in some cases, we may be provided with information by third parties. In such instances, we will take reasonable steps to ensure that you are made aware of the information provided to us.
Disclosure of Personal Information
Your personal information may be disclosed in the following circumstances:
To third parties, where you consent to the use or disclosure
Where required or authorised by law
Security of Personal Information
Your personal information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.
When your personal information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most personal information will be stored in client files, which are kept for a minimum of seven years.
Access to Your Personal Information
You may access the personal information we hold about you and request corrections, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Yacht Syndication Australia Pty Ltd does not charge a fee for access requests, but may charge an administrative fee for providing a copy of your personal information. To protect your privacy, we may require identification before releasing the requested information.
Maintaining the Quality of Your Personal Information
It is important to us that your personal information is accurate and up to date. We will take reasonable steps to ensure that the information we hold is correct and complete. If you believe the information we have is inaccurate, please advise us as soon as possible so we can update our records.
Policy Updates
This policy may change from time to time and will always be available on our website.
Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at: info@yachtsyndicationaustralia.com.au